Romeo Gonzalez Law
Effective Date: December 24, 2025
Last Updated: December 24, 2025
Privacy policy
This Privacy Policy explains how Romeo Gonzalez Law (“we,” “us,” or “our”) collects, uses, shares, and protects information when you visit our website, contact us, or interact with us online or offline (collectively, the “Services”).
This Privacy Policy is intended to describe our general privacy practices. Depending on where you live and how you interact with us, additional notices or rights may apply.
Important Legal Notice
Using our website or contacting us does not create an attorney-client relationship. Do not send sensitive or confidential information through website forms, email, text message, or voicemail until an attorney-client relationship has been established through a written engagement agreement.
1. Information We Collect
1.1 Information you provide to us
We may collect information you choose to provide, including when you call, email, text, chat, submit a form, schedule a consultation, or otherwise communicate with us.
- Contact information (such as name, email address, phone number, mailing address).
- Case inquiry details (such as incident information, dates, and other details you share).
- Client-related information if you retain us (such as information needed to provide legal services, including information about injuries, damages, and related records).
- Communication content (such as emails, text messages, chat messages, and call recordings where permitted by law).
1.2 Information collected automatically
When you use our website, certain information may be collected automatically through cookies and similar technologies.
- Device and network data (such as IP address, browser type, operating system, device identifiers).
- Usage data (such as pages viewed, links clicked, time spent, referring/exit pages, and approximate location derived from IP address).
1.3 Information from third parties
We may receive information from third parties, such as advertising partners, analytics providers, social media platforms, or service providers that help us operate our Services. We may also receive information from referring sources or publicly available sources as permitted by law.
2. How We Use Information
We may use information for the following purposes:
- To respond to inquiries, evaluate potential matters, and communicate with you.
- To provide, manage, and improve our legal services and operations.
- To schedule appointments and send administrative messages (such as confirmations, reminders, and updates).
- To communicate by phone, email, and text message, consistent with your preferences and applicable law.
- To maintain the security and integrity of our systems, prevent fraud, and enforce our policies.
- To comply with applicable legal and regulatory obligations.
- To measure and improve marketing and advertising performance (for example, understanding which pages or ads led you to contact us).
3. Cookies, Analytics, and Advertising
We and our service providers may use cookies, pixels, tags, and similar technologies to operate our website, understand usage, and improve performance. These technologies may collect information about your interactions with our website over time.
3.1 Types of cookies and similar technologies
- Essential cookies: necessary for the website to function.
- Analytics cookies: help us understand website usage and improve content and performance.
- Advertising cookies/pixels: may be used to measure ad performance and, depending on your settings, to deliver relevant ads.
3.2 Your choices
You can control cookies through your browser settings. You may be able to disable cookies, but some features of the website may not function properly. If we use a cookie banner or preference tool, you can use it to manage certain cookie categories where available.
Some browsers offer a “Do Not Track” (DNT) setting. Our website may not respond to DNT signals, and we treat DNT as a browser preference rather than a universally adopted standard.
4. Text Messages and Phone Communications (SMS/MMS)
If you provide a mobile number, we may communicate with you by call or text message about your inquiry, consultation, or our services. We may use service providers to facilitate calls and messaging.
4.1 Consent and opt-in
By providing your mobile number and/or opting in through a form or other mechanism, you consent to receive calls and/or text messages from us at that number, including using automated technology where permitted by law. Your consent is not a condition of receiving legal services.
4.2 Message frequency and charges
Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan.
4.3 Opt-out and help
- To stop receiving text messages, reply STOP at any time.
- For help, reply HELP or contact us using the information in the “Contact Us” section below.
4.4 Call recording and voicemails
Calls may be recorded or monitored for quality assurance, training, and record-keeping where permitted by law. If you do not want a call recorded, please tell us at the start of the call; we may offer alternative ways to communicate.
5. How We Share Information
We may share information in the following circumstances:
- Service providers: with vendors who provide services on our behalf (e.g., website hosting, analytics, call tracking, CRM, email and messaging services). These vendors are authorized to use information only as necessary to provide services to us.
- Legal and compliance: to comply with law, court orders, subpoenas, or other legal processes, and to protect our rights, clients, and the public.
- Professional advisors: with accountants, auditors, insurers, or other advisors as needed for our operations.
- Business transfers: in connection with a merger, acquisition, financing, reorganization, or sale of all or a portion of our business, subject to appropriate confidentiality protections.
We do not sell your personal information in exchange for money. If applicable law treats certain disclosures (such as some analytics or advertising disclosures) as “selling” or “sharing,” you may have the right to opt out where required.
6. Confidentiality and Sensitive Information
As a law firm, we take professional confidentiality obligations seriously. However, information you submit before an attorney-client relationship is established may not be protected by attorney-client privilege. Please avoid sending sensitive details until we have confirmed representation.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, to provide services, to comply with legal and ethical obligations, to resolve disputes, and to enforce agreements. Retention periods vary depending on the type of information and our relationship with you.
9. Your Privacy Rights and Choices
Depending on your state of residence and applicable law, you may have certain rights regarding your personal information, such as the right to request access, correction, deletion, or a copy of certain information, and the right to opt out of certain processing such as targeted advertising.
To exercise applicable rights, contact us using the information below. We may need to verify your identity before responding. We will not discriminate against you for exercising your rights.
- Marketing emails: you can unsubscribe using the link in our emails. We will honor opt-out requests as required by law.
- Text messages: reply STOP to opt out. You can also contact us to request removal from messaging lists.
- Phone calls: you may request that we not contact you for marketing purposes, subject to legal and operational requirements.
10. Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps.
11. Third-Party Websites and Social Media
Our website may contain links to third-party sites or features (including social media). This Privacy Policy does not apply to those third parties. We encourage you to review the privacy practices of any third-party website or platform you use.
12. Data Breach Notifications
If we become aware of a security incident involving certain personal information, we will evaluate the incident and provide notifications consistent with applicable law, including Florida’s data breach notification requirements where applicable.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on our website and revise the “Effective Date” or “Last Updated” date above.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
- Romeo Gonzalez Law
- Address: 850 NW Le Jeune Rd Suite 202 Miami, Florida 33126
- Phone: (844) 225-5741
- Email: info@romeogonzalezlaw.com
If you are a current client, you may also contact your attorney at the firm.